Introduction
From shipping costs to order preparation, small details shape a better first impression.
Shipping clarity is part of the product
Show delivery areas, costs, and expected times before an order is placed. Set a realistic preparation time and use packaging appropriate for the product.
Test the complete journey
Place a test order from product selection through confirmation. Check address collection, order status updates, and how your team handles questions.
Steps to put into practice
Step 1
Record delivery areas and order preparation time.
Step 2
Make costs and address requirements clear.
Step 3
Test order notifications and communication about delays.
Your next step
Choose one step from this guide to apply to your store. Review the outcome and customer feedback, then improve gradually in a way that suits your products and resources.
